Responsible Gaming

Play by your Means, We are Responsible Gamers

At 96M Casino, gaming should be fun and rewarding, enjoyed responsibly. As a trusted platform catering to players in Singapore and Malaysia, we are deeply committed to promoting responsible gaming practices. We aim to provide a safe, controlled, and positive gaming environment where players can enjoy entertainment without compromising their well-being. This comprehensive guide outlines our responsible gaming initiatives, tools, and resources to help you maintain control and make informed decisions while gaming with us.

What is Responsible Gaming?

Responsible gaming refers to participating in gambling activities in a balanced, controlled, and enjoyable manner. It means treating gaming as a source of entertainment rather than a way to generate income or address financial challenges. We encourage players to set limits on their time and spending to ensure a positive gaming experience. While gaming is a fun pastime for many, we recognize that it can sometimes lead to challenges. That’s why we provide tools and resources to help you stay in control and play responsibly.

Our Commitment to Responsible Gaming

96M prioritizes player safety and well-being. As a leading online gaming platform, we have implemented robust measures to promote responsible gaming, including:

Transparent Policies: Clear, easy-to-understand policies to guide players on responsible play.
Secure Transactions: Advanced security measures to protect your financial information.
Player Support: A dedicated team is available 24/7 to assist with gaming-related concerns.

We are committed to creating a safe, supportive gaming environment for players in Singapore and Malaysia.

Tools for Responsible Gaming

To help players maintain control, we offer several tools and features:

Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending. This tool helps you stick to a predefined budget and avoid overspending.
Time-Outs: Need a break? The time-out feature lets you temporarily pause your gaming activity. This option allows you to regain perspective and maintain balance.
Self-Exclusion: If you require a longer break, our self-exclusion feature allows you to temporarily or permanently deactivate your account. You won’t have access to your account or gaming services during this period.
Reality Checks: Our reality check feature sends periodic notifications to remind you of the time and money you’ve spent gaming. These updates help you stay aware of your habits and make informed decisions.

Recognizing Problem Gambling

Understanding the signs of problem gambling is essential for maintaining control. Problem gambling can impact emotional, financial, and social well-being. Common indicators include:

Spending more money on gaming than planned.
Neglecting responsibilities, relationships, or work due to gambling.
Chasing losses or borrowing money to continue gambling.
Feeling restless or irritable when unable to gamble.

If you or someone you know is experiencing these signs, seeking help is crucial.

Support Resources in Singapore and Malaysia

If you or a loved one is struggling with gambling-related challenges, professional assistance is available:

Singapore: Contact the National Problem Gambling Helpline at 1800-6-668-668 for confidential support.
Malaysia: Contact organizations like Befrienders Kuala Lumpur at 03-7627-2929 for help.

Our customer support team at 96M Casino is also available 24/7 to provide guidance and connect you with relevant resources.

Tips for Responsible Gaming

Here are some practical tips to maintain a healthy and enjoyable gaming experience:

Set a Budget: Decide on a clear budget for your gaming activities and stick to it. Avoid chasing losses or exceeding your financial limits.
Keep Gaming Fun: View gaming as entertainment rather than a way to make money. Focus on the excitement and enjoyment rather than potential winnings.
Avoid Emotional Gaming: Never gamble when you’re stressed, upset, or under the influence of alcohol. Emotional gaming can lead to impulsive decisions and overspending.
Take Regular Breaks: Extended gaming sessions can lead to fatigue and impaired judgment. Schedule regular breaks to stay refreshed and maintain perspective.

Protecting Minors and Parental Controls

96M Casino is committed to preventing underage gambling. We enforce strict age verification measures to ensure only individuals of legal age can access our platform. For added protection, parents can use content-filtering tools to block gaming websites and safeguard minors from exposure to gambling activities.

Setting Personal Limits

One of the key aspects of responsible gaming is knowing how to set limits. At 96M Casino, we encourage players to set personal limits for deposits, bets, and losses. These limits are a great way to ensure that your gambling remains within a safe and manageable budget. By setting a deposit limit, you can control how much money you will put into your account within a specific timeframe. Similarly, loss limits help you avoid chasing losses, while bet limits help you stay within your comfort zone. These self-imposed boundaries can provide a sense of empowerment, ensuring you don’t exceed your financial limits during gameplay.

Self-Exclusion Options

We understand that sometimes, taking a step back from gambling is necessary. That’s why 96M Casino offers self-exclusion options for players who need a break. Self-exclusion is a voluntary option that allows players to suspend their accounts for a set period, ranging from weeks to months. This break can help individuals reevaluate their gaming habits and come back with a fresh perspective. During the self-exclusion period, players cannot access their accounts or engage in any gambling activities on the platform. This is a crucial tool for those needing time to regain control and restore balance, and we want you to know that we’re here to support you.

Seeking Professional Help

If you feel that gambling is becoming a problem, it’s essential to seek professional support. 96M Casino is committed to helping players who are struggling with gambling-related issues. We provide resources and links to professional organizations helping individuals with gambling problems. These organizations offer free, confidential support and can guide you toward the help you need. Whether it’s counseling, therapy, or support groups, these services are available to assist you in managing gambling behaviors and promoting overall well-being.

Promoting Healthy Gambling Habits

96M Casino provides tools for responsible gaming and educates players on how to engage in gambling responsibly. We encourage players to approach gaming as entertainment rather than a means to make money. It’s essential to play for fun and remember that losses are a part of the game. If you need to take a break or are unsure about your gaming habits, don’t hesitate to use the available tools. Staying informed and self-aware is key to ensuring your gaming experience is enjoyable and stress-free.

Commitment to Player Well-being

We are deeply committed to our players’ well-being. Our responsible gaming policies are designed to foster a healthy, enjoyable environment for everyone. We continually review and improve these policies to ensure they meet the highest standards and provide the best possible experience for our community. Your safety and happiness are our top priority, and we want you to have fun while staying in control of your gambling habits. We believe that everyone can enjoy online gaming responsibly and safely with the right tools and mindset, and we’re here to ensure that you do.

Our Responsible Gaming Promise

A core value is promoting a responsible gaming culture. We provide the tools, resources, and support necessary for players in Singapore and Malaysia to enjoy gaming safely and sustainably. By working together, we can ensure gaming remains a positive and enjoyable activity for everyone.